Terms Of Use | ALOVA S.A.
Terms Of Use

Terms Of Use


Once an order is placed the user cannot correct any errors appearing on the order. Users are urged to check their orders for accuracy prior to their placement, since errors may be corrected up to the point at which users click on ‘place order’ on the final page of the ordering process.

Returns & Exchanges

We hope that you are always completely satisfied with your purchase. However, we do accept returns of unused items purchased on our website within 21 days of the shipping date. We cannot accept an item that has been opened, unless the product is damaged or defective. Packages must be returned prepaid.

In the rare event of a damaged, defective, or incorrect item, please contact our customer service.

Refunds are made to the original form of payment once the returned product is received. Please allow up to two billing cycles for the refund to appear on your statement.




27th Aisopou Str, Kalohori,57009, Thessaloniki, Greece

+30 2310 754 400

+30 2315 530 194

+30 2310531623




MasterCard VISA Bank Transfer Cash On Delivery